GENERAL CONTRACT CONDITIONS.

The purpose of these General Terms and Conditions is to regulate the contractual relationship between BODEGA C. FABRICE DE SUYROT SL (hereinafter “the company/entity”) and you (hereinafter “the customer/user”), relating to the purchase of products and/or articles through the website https://condedesuyrot.com(hereinafter “the website”), a domain owned by BODEGA C. FABRICE DE SUYROT SL, a legally incorporated company, with registered office at CARRETERA DE BETLEM, KM. 6 07579 COLONIA DE SAN PEDRO, BALEARES, with Tax Identification Number B57774788 registered in the Companies Register of Illes Balears in Volume 2512, Folio 9 , Sheet 70416, Section 8.

I.- PRE-CONTRACTING INFORMATION

If you are under 18 years of age, you may not purchase any products on the https://condedesuyrot.com website. To purchase any product and/or article on the website, you must be 18 or over.

We recommend that you read these general terms and conditions prior to making a purchase, as their acceptance is a prior and essential step in the purchasing process. Prior to the start of the purchasing procedure, the company/entity makes these general terms and conditions available to you so that you may save and reproduce them.

We inform you that an electronic archive of these general terms and conditions of business will be produced and accessible to you at all times. All information provided during the purchasing process will be stored by the company and prior to procurement and during the purchasing process, you will be able to access, file and print these general terms and conditions for consultation purposes.

We inform you beforehand of the procedures that you must follow to accept these general terms and conditions. The procedures for purchasing the products offered are those described in these general terms and conditions, as well as the specific ones indicated on the website while browsing, so that you as the client/user declare that you know and accept these procedures as necessary for acquiring and/or purchasing the products offered on the website.

Our products may be purchased in the language of your choice of those available on the website. However, the language in which these general contract conditions are formalised is Spanish.

During the purchasing procedure, the company/entity provides you with the appropriate technical means to identify and correct errors. Any modification or correction of the data provided by you while browsing must be carried out in accordance with the indications provided on the website. This website displays windows for confirmation of the data provided, which may not allow you to continue with the purchase or contract if the data entered are not in the correct format. Before making a payment, you will be able to view the products selected on the website and the details of your order so that, if necessary, you may change these details. If you detect an error after completing the payment process, you should contact customer service at: 871870472 or at the email address: info@condedesuyrot.com.

By providing your personal data, you give your express consent to processing this personal data for the purpose of purchasing the products on the website.

The online purchase of the products offered by the company/entity through this website is subject to the provisions of these General Contract Conditions.

The purchase of any of the products of the company/entity through the website requires the acceptance of each and every one of the general contract conditions and/or the specific conditions applicable to the products purchased.

These General Conditions are subject to the provisions of Law 34/2002, on information society services and electronic commerce; Law 7/1998 on General Contracting Conditions; Royal Decree 1906/1999, which regulates telephone or electronic contracting with general conditions in development of article 5.3 of Law 7/1998; Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and any complementary laws that may be applicable. Likewise, the online purchasing of products offered by the company through this website is subject to the provisions of the website’s legal notice.

The company/entity reserves the right to unilaterally modify these conditions, without this affecting the products or promotions purchased prior to any modification.

 If you have any queries, please contact us at the following email address:info@condedesuyrot.com.

 II.-  DETAILS OF SELLER.

 This website is operated by:

BODEGA C. FABRICE DE SUYROT SL

 CIF/NIF (Corporate tax ID).B57774788

 Address: CARRETERA DE BETLEM, KM. 6 07579 COLONIA DE SAN PEDRO, BALEARES.

BODEGA C. FABRICE DE SUYROT SL sells the products and/or articles offered through the website https: //condedesuyrot.com.

The sales and/or purchasing operations shall be understood to be carried out at CARRETERA DE BETLEM, KM. 6 07579 COLONIA DE SAN PEDRO, BALEARES.

BODEGA C. FABRICE DE SUYROT SL is the owner of the domain and the website https://condedesuyrot.com.

 III.-  PURPOSE OF THE CONTRACT CONDITIONS.

The purpose of these contract conditions is to regulate the conditions of sale of the products and/or articles offered by the company/entity on this website. These conditions regulate the contractual relationship for purchasing arising between the company/entity and yourself at the moment you check the corresponding box during the online purchase process.

 The characteristics of the products purchased are reflected on the website.

The purchasing on your part of any of the products and/or articles through the websitehttps://condedesuyrot.com entails the acceptance and subjection to these General Contract Conditions and to the particular conditions that may apply to the purchase of each of the products and/or articles.

The prices applicable to the products and/or articles purchased by you are those indicated on the website on the date of purchase.

All the technical means and requirements needed to access the website and the products and/or articles offered therein shall be the sole responsibility of the user.

Once you have accessed the website, in order to proceed with the purchase of the different products or articles, you must follow all the indications and instructions on the website, completing for these purposes the required contract conditions and other forms established for each product/service/hotel and/or tourist accommodation service, which requires reading and accepting these General Contract Conditions, as well as, where applicable, particular conditions that may be applicable.

IV.-PURCHASING PROCEDURE.

Products and/or articles must be purchased through the specific selection of the product and/or products desired by means of the purchase selection instruments found on the website. Once the purchase request has been selected and verified, you must expressly accept the contract conditions as shown on the website. From the moment of acceptance, you acquire the status of customer/user of the company/entity. We recommend that you read these General Terms and Conditions carefully, and print them on paper or save the document in electronic format.

In order to purchase any of the products on the website, you are required to register your personal and/or professional details. In some cases, you will have to set up a username and password that will allow you to access areas that require prior identification. When you register your personal data on our website, or when you purchase one of our products, your personal and/or professional data are incorporated into our database, and will be used exclusively to process the sale of the product during the selected period and to send you information about products offers similar to those you have purchased that may be of interest to you. At any time, you may modify your customer registration details (address, contact telephone number, email address, etc.).

 Purchase procedure:

1.-To purchase a product from the website, you must follow the instructions on the page and select the product and/or article you wish to purchase.

You will be able to view and control the product selected by following the purchase instructions on the website. When selecting the product and/or article on the website, you will be able to view the characteristics of the product and its price. We will also specify whether or not VAT is included in the final price of the product or article selected, and the terms and conditions, including information regarding shipping costs. .

Once the selection of products is complete, you will proceed to payment. Before confirming payment, we will inform you again of the price of the products that you have selected, specifying whether or not VAT is included in the final price of the product or article selected, the contract conditions, including information regarding the delivery date of the product selected, and we will also indicate whether or not there are shipping costs, specifying the amount. In any case, you will be informed of the delivery costs of the product that you have purchased in the event that these are not included in the final purchase price of the product or article selected.

You will also receive information regarding the possibility of applying discounts. At this point you will be able to continue shopping or make the payment and/or contracting.

2.-To make the purchase and payment of the product you will fill in a form with the data requested. The data that are mandatory to proceed with the purchase and payment will be marked with an asterisk. A delivery address will need to be specified.

Once the mandatory personal data of the order and payment form has been implemented, accept the terms and conditions of the order and payment by ticking the corresponding box. You must also expressly accept the processing of your personal data for the purpose of purchasing products on the website by ticking the privacy policy and personal data processing box.

You may also request, by ticking the corresponding box, to receive newsletters and offers from the company/entity. And confirm the billing address.

3.- The form of payment accepted by the company/entity is:

 

Visa

Master Card

 

4.- The security of its customers is essential for the company/entity […]. Therefore, in order to protect the transmission of confidential information, the website has a data encryption protocol with an SSL Security Certificate. SSL encryption technology protects financial transactions and the flow of data (name, address, credit card number, etc.), allowing transactions to be carried out securely. For payment with Visa and Mastercard credit cards, the customer is required to have CES (Secure Electronic Commerce) payment activated. You can tell whether the Secure Electronic Commerce protocol is activated by the VISA “Verified by VISA” and Mastercard “Mastercard Secure Code” logos. In all transactions the system conducts a validation with the issuing bank of the card with which you are paying, asking for a key / PIN / signature / security code that the customer must have, and that together with the card number, expiry date and the 3 digits on the back guarantee the security of the transaction. We call this key / PIN / signature / security code the CES Security Code or CES Secure E-Commerce Code. The customer’s credit card details will be absolutely confidential (neither the company/entity nor third parties will be able to access them).

In the event that payment by credit card is refused, the purchase of the service will be automatically cancelled and the customer will be informed of the cancellation by electronic means.

5.-  Finally, you must confirm the contracting and/or purchase of the products and/or articles selected.

 V.- PRODUCTS AND/OR ARTICLES.

The product and/or article is offered on the website with as accurate a description of its characteristics as possible.

 VI.- PRICE AND AVAILABILITY OF PRODUCTS AND/OR ARTICLES.

The prices applicable to each of the products are published on the website and indicated on each product. The prices of the products are shown in euros.

Before you accept the purchase transaction, the prices of each of the products selected will be clearly specified, as well as the costs that will be applicable to the operation and the promotions or discounts that may be applicable.

The company/entity reserves the right to modify its prices at any time. If there is any change to the sale price, the products will be invoiced according to the price in force at the time of registration of the contract and/or purchase.

 For any payment made to the company/entity you will receive an invoice in your name.

For any information on the product purchased, you should contact us by email at info@condedesuyrot.com, indicating your customer/user details in the message subject line.

 VII.-  DELIVERY TIMES AND SHIPPING COSTS.

Delivery times will be provided at the time of contracting, and will depend on the selected shipping method.

Shipping costs appear on the website while doing the buying/hiring.

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The offers are duly indicated. The products offered on the website will be available until any modification to it is made, which will be notified one week in advance.

  1. RIGHT OF WITHDRAWAL

The Contracting Party acquires the status of consumer and User, and in accordance with article 68 of Royal Decree 1/2007, is entitled to or has the right to withdraw within a period of 14 DAYS.

In accordance with article 71 of Royal Decree 1/2007, because this contract pertains to the acquisition of a product, the period of 14 days in which to exercise the right of withdrawal will begin on the date on which the product is received.

 

To exercise the right of withdrawal, the Customer may use any of the following methods:

  1. By telephone at the number 871870472.
  2. By email at the address CARRETERA DE BETLEM, KM. 6.

Using the withdrawal form that the Customer must download here, and which can be sent to the email address info@condedesuyrot.com.

In this case the Customer must state WITHDRAWAL FORM as the subject of the email.

WITHDRAWAL FORM (You should only complete and send this form if you wish to withdraw from the contract).

FOR THE ATTENTION OF: BODEGA C. FABRICE DE SUYROT SL, with personal/company tax code: B57774788, address at: CARRETERA DE BETLEM, KM. 6 07579 COLONIA DE SAN PEDRO, BALEARES, Tel. no.: 871870472, Email: info@condedesuyrot.com

I hereby inform you that I withdraw from my sales contract for the following item or items, with reference no. reference no.  Relating to order no.:

with purchase date Name of Buyer(s)

Address of Buyer(s)

Signature of consumer(s) Date

Signature of the professional(s) Date

Exercising the right of withdrawal is completely free of charge and the Company and/or Organisation shall proceed to return the total amount paid, including postal costs. The Customer has a period of calendar days from receiving the product in which to terminate the contract. The Customer must inform the Company/Organisation, within the stipulated period and by any means admissible by law, of his or her wish to exercise the right of withdrawal or to terminate the contract.

The product must be returned with the delivery note and, where applicable, the invoice issued by the Company/Organisation. The Customer may return any article bought from the Company/Organisation provided that the products are still in their original packing or packaging together with any manuals, accessories or promotional gifts included, otherwise the item will incur a drop in value. The Customer will only be responsible for any reduction in value of the items as a result of their having been handled in a way other than that necessary to establish their nature, characteristics or functioning.

 

The product must be unused and in perfect condition. This includes accessories, documentation and the original packaging. Once the goods have been received in our warehouses, and following verification of their status, the amount will be repaid in the terms established in article 76 of Legislative Royal Decree 1/2007, using the same method as used by the Customer, with the exception of payment in cash, which will be paid back by means of bank transfer.

X .-REFUND.

The company/user guarantees the possibility of cancelling the order at any time and free of charge. The customer/user has a period of calendar days from receipt of the product or to terminate the contract. The customer/user must inform us, within the stipulated period and by any means permitted by law, of his/her wish to exercise the right to terminate the contract.

The returned order must be delivered together with the delivery note and, if applicable, the invoice issued by the company/entity, and the customer/user shall bear the cost of returning it. The customer/user may return any item purchased, as long as the products retain their original seal or packaging and the manuals, accessories or promotional gifts included where applicable, otherwise the item’s value will be impaired. The customer/user shall only be liable for any diminished value of the products resulting from handling other than what is necessary to establish their nature, characteristics or functioning.

If a product other than the one ordered by the customer/user is delivered due to an error on the part of the company/entity, the correct product will be delivered to the customer/user by collecting the first product at no additional charge to the customer/user.

If a product has reached the customer/user broken, damaged or in poor condition, the company/entity will collect it from the customer/user’s home, replacing it with another in good condition at no additional charge.

 To request the return of the products, the customer can use any of the following means:

  1. By telephone on the number.
  2. By email to the address info@condedesuyrot.com, using the return form the customer can download here, and which can also be sent by email to the address info@condedesuyrot.com. In this case, the customer should use the subject line “RETURN FORM”.

For any complaint or query, you can contact the company/entity by telephone on 871870472 or by email at info@condedesuyrot.com

 The customer/user may return the product to any of the shops of the company/entity in Spain.

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If the customer/user is a professional, in no case shall Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws be applicable, given that in this case Law 7/1998, of 13 April, on general contracting conditions, is applicable.

  • EXECUTION OF THE CONTRACT.

Contracts shall be deemed entered into and produce all the effects provided for by law when consent and the other requirements necessary for their validity are met, and shall be governed by the provisions of Law 34 /2002, of 11 July, on information society services and electronic commerce (LSSI), art. 23 and 24, the Civil Code, the Commercial Code and other applicable civil or mercantile regulations. The prior agreement of the parties on the use of electronic means shall not be necessary. The contract shall be deemed to be in writing if the contract or the information is contained in an electronic format. The electronic format containing a contract concluded by electronic means shall be admissible in court as documentary evidence. The contract between the parties shall be presumed to have been concluded at the location of the registered office and/or place of business of the company.

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The company/entity reserves the right to modify or replace these terms and conditions at the expiry of the contract as a result of the existence of new economic and/or commercial circumstances that make this advisable, as well as the modification, evolution and enactment of laws, regulations and rules applicable to the provision of the service and/or aspects related to them.

The company/entity undertakes to make every effort to maintain an acceptable level of compliance with its contractual obligations.

  • LIABILITY REGIME.

The company/entity will not be liable for problems due to lack of access or problems inherent to Internet connectivity or electricity networks when the causes are beyond its control or could not have been foreseen by the parties, or that, if foreseeable, the company/entity makes all reasonable efforts to avoid them or they are considered acts of god or force majeure.

 Fortuitous event and force majeure.

La empresa/entidad en ningún caso será responsable del retraso en la ejecución de sus obligaciones ni de la no ejecución de las mismas, si este incumplimiento estuviese motivado por casos fortuitos o razones de fuerza mayor, de conformidad con lo establecido en el artículo 1.105 del Código Civil. Esta circunstancia se comunicará a la otra parte en el plazo más breve posible. Los plazos de entrega acordados se prolongarán en, al menos, el período de tiempo que haya durado la causa de fuerza mayor. Si la causa de fuerza mayor se prolonga más de tres (3) meses, cualquiera de las partes puede resolver estas condiciones de contratación.

  1. PROTECTION OF INTELLECTUAL PROPERTY.

BODEGA C. FABRICE DE SUYROT SL is the owner of the domain and the website https://condedesuyrot.com. The trademark is duly registered in the name of BODEGA C. FABRICE DE SUYROT SL. Likewise, the website https: //condedesuyrot.com including, but not limited to, programming, editing, compilation, designs, logos, text and / or graphics, is the property of BODEGA C. FABRICE DE SUYROT SL, and is protected by national and international intellectual and industrial property law. Therefore, the holder of the rights expressly prohibits the use or reproduction, partial or total (by any physical or electronic means), by third parties, unless there is an agreement or written authorisation to this effect.

Access by the user to the website does not grant the user any ownership rights over the same. BODEGA C. FABRICE DE SUYROT SL shall take legal action as provided by law against those who knowingly and without authorisation carry out any of the aforementioned acts.

  • APPLICABLE LAW AND JURISDICTION.

These general conditions shall be governed by and interpreted in accordance with Spanish law in all matters not expressly established herein. The parties submit to the jurisdiction of the Courts and Tribunals of [Palma de Mallorca] for any questions that may arise or actions that may be brought as a result of the provision of the website service and its services and contents, and regarding the interpretation, application, fulfilment or nonfulfilment of the provisions of these general conditions.

  • PERSONAL DATA

In accordance with the provisions of the General Data Protection Regulation GDPR EU 679/2016 and Organic Law 3/2018 of 5 December on Data Protection and Guarantee of Digital Rights, you are provided with the following information on how your personal data is processed: RESPONSIBLE / MANAGER: BODEGA C. FABRICE DE SUYROT SL Fiscal ID code: B57774788 Address: CARRETERA DE BETLEM, KM. 6, CP: 07579 COLONIA DE SAN PEDRO Telephone: 871870472 Email address: info@condedesuyrot.com. . PURPOSE: At BODEGA C. FABRICE DE SUYROT SL, we process the information that you provide with the purpose of selling the products contracted, invoicing for said products and managing the sending of marketing information and surveys. We will develop a commercial profile based on the information provided in order to be able to offer you our services in accordance with your interests. No automated decisions will be made based on this profile. The personal data provided will be retained for the duration of the commercial relationship and as long as no request has been received to delete the same by the interested party, for a duration of 5 years from the last time you contract and/or purchase anything. In any event, your personal data will be retained while they remain useful for the purpose indicated, and in any event for the legally established periods and for the time needed to address any possible liabilities resulting from said processing. LEGAL BASIS: Personal data processing is based on the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into the contract, and in any event you have given your consent for your personal information to be processed for one or more specific purposes, in accordance with the provisions of the GDPR EU 679/2016 (ART. 6.1. A. B) and Organic Law 3/2018 of 5 December (Data Protection and Guarantee of Digital Rights: LOPDPGDD). Articles 20 and 21 of the Information Society Services Act 34/2002, for the use of telecommunications to send commercial offers, shall apply. While the prospective offer of products and services is based on the consent you are requested to provide, the withdrawal of this consent will not condition the contract for the purchase of any product and/or service under any circumstances. The personal data must be provided, otherwise the service requested and/or the product sold and/or the requested offer cannot be provided. Consent must be provided in order to be able to make prospective offers and send you commercial information. RECIPIENTS: No personal data will be shared with any third party not connected to the company, unless it is a legal requirement to do so. However, you are informed that third-party providers may have access to your personal data, as data processors, within the framework of the provision of a service for the Data Controller company. In addition to the above, the company may share or communicate personal data in order to meet its obligations with public administrations when required to do so by law. No data is expected to be transferred to third countries. No decisions will be made on the adequacy, guarantees, binding corporate standards or specific situations that apply. RIGHTS: Interested parties have the right to obtain access to their personal information, as well as to request that any inaccurate data be rectified or, where appropriate, to request the removal of said data when, among other reasons, the information is no longer needed for the purposes for which it was obtained. In certain circumstances, interested parties may request that the processing of their data be limited, in which case we will only retain it for the purpose of filing or defending complaints. Additionally, and for purposes related to their particular situation, interested parties may oppose the processing of their data, in which case their personal information will no longer be processed for those purposes to which they have stated their opposition. When technically possible, the interested party may request the portability of their data to another Data Controller. To exercise these rights, in accordance with current legislation, the parties concerned may write to BODEGA C. FABRICE DE SUYROT SL at CARRETERA DE BETLEM, KM. 6, CP: 07579 COLONIA DE SAN PEDRO, enclosing a copy of a document accrediting their identity (national identity document), or email info@condedesuyrot.com. You have the right to file a complaint with the Regulatory Authority: The Spanish Agency for Data Protection (www.agpd.es). Origin of personal data: the data subject.